Complaint

Is your koaa product defective? Don't worry—we'll take care of it!

If the damage occurs within the warranty period, you can simply fill out our complaint form and we will get back to you.

 

How it works:

• Fill out the form – fields marked with an asterisk are required.

• We need your information to keep you updated on the status of your complaint.

• We treat your information strictly confidentially and only pass it on to our partners who process the complaint.

• If necessary, our partner team will contact you by email or – if you provide your number – by phone.

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After sending

As soon as you have submitted the form, it starts:

We will review your information and get back to you by email as soon as possible .

 

Thank you for your patience! If you have any questions, please write to us: info@koaa.world

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Note for international inquiries

Our form is only valid for customers from Germany and Austria .

Are you from another country? Then please contact us directly by email: info@koaa.world

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